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As a result of the current situation with the Corona Virus if you need to contact the DHL Pensions Department we are currently operating with a reduced staffing level and we are currently experiencing a high volume of enquiries. Whilst we aim to provide responses within 7 working day, there may be a slight delay of 10-15 days. We are also receiving significantly higher call volumes so you may experience a delay if you contact us via the telephone, so we suggest the best way to contact us is via email. Please do not contact your HR function as they will not be able to assist you with pension related queries.

If you need to report a bereavement please contact the Pensioner Services team directly on 01234 264440

The Pensions Department is open from 8:00am to 4:30pm, Monday to Friday, excluding Bank Holidays.

Email: dhl.uk.pensions@dhl.com
Phone: 0161 425 7370
Write to: DHL Group Pensions Department, Howard House, 40-64 St Johns Street, Bedford, MK42 0DJ.

Please include your full name and membership number or National Insurance number on all correspondence.

Neither DHL Trustees Limited, as Trustee of the DHL Group Retirement Plan, nor any of the companies in the Deutsche Post/DHL Group can give you financial advice.